Stephen Hawking
"I think computer viruses should count as life. I think it says something about human nature that the only form of life we have created so far is purely destructive.
We've created life in our own image."

how may I assist you?

welcome

MAFER.NET provides top-tier services so clients get the maximum return on their IT investment. Our customers' IT-peace-of-mind is packaged in a subscription-based service called IT-SOS®.
 
When compared to an independent IT technician, or the costs of your own internal IT department, IT-SOS® is cost-effective and gives you immediate access to expert staff whenever is required.


total intel®

We strive to simplify IT systems for small & medium size businesses according to each company's needs in order to provide customers with IT peace of mind.

Your IT + Our TI® = IT Peace-of-Mind

Customers continually tell us they "just want their technology to work" so they can get on with their business. We apply our proprietary, pro-active approach:

Total Intel® (TI = education + experience)

to solve problems and install the systems required to keep abreast of today's fast-paced world.
 

download our brochure today!


© Copyright 2014 Mafer.Net Computer Systems

Isaac Asimov
"Part of the inhumanity of the computer is that, once it is completely programmed and working smoothly, it is completely honest."
 

services

As part of our services, we deal with all matters related to IT for your business, manage third party providers and do hardware, software, staff and service selections as required. We are your total solutions, managed services company providing you with a wide range of in-office, in-home, and drop off services including:

  • Private Cloud Application System
     
  • Network Optimization
     
  • System Security Audit
     
  • Software Licence Management
     
  • Upgrades and Migrations
  • Mergers, Acquisitions and Integration
     
  • Systems Management
     
  • Disaster Recovery Planning
     
  • Business Continuity Strategies
     
  • Desktop Support
vendor agnostic

Many IT companies specialize in products or a specific vendor, but that doesn't mean these are a good fit for you. If you buy any particular product, through us, we are constantly evaluating them, protecting your platform and being sensible with your budget. We don't have a quota or commission.
 
We believe in understanding what your needs and challenges are and then look for the systems that can cover that need, beyond any marketing gimmick or particular interest.
 
Many modern buzzwords in IT (Cloud, SAAS, PAAS, IAAS, etc.) are things we have been doing for years for our clients.
 
We are constantly expanding our expertise into a wide area of services due to changing demands. If what you need isn't listed above, chances are we can still help you. Just contact us and one our representatives will get in touch with you to see if we can find the right solution for you!


© Copyright 2014 Mafer.Net Computer Systems

Bill Gates
"Security, I would say, our top priority because all the exciting things you will be able to do with computers - organizing your lives, staying in touch with people,
being creative - if we don't solve these security problems, then people will hold back."

scenario 1: "your IT guy"

We all know our neighbor's cousin's friend's boyfriend that is really good with computers and it is easy to get a comfort level with them, while some of them are really good, the challenges are:

  • Hidden dependencies can really hurt you if something goes wrong
     
  • Perceived as cheap (but can be a bit expensive in the long run)
     
  • It's challenging to have all the skills we need in one person
     
  • Availability can be challenging (holidays, sick days, etc.)
     
  • On the consultant side, it is easy to spread yourself too thin, especially if you're focusing on maximizing billable hours; it is also hard to find time and budget to keep up with new technologies and products

scenario 2: "in-house IT department"

As companies grow bigger, many choose to have in-house IT staff and/or server rooms, sometimes a cabinet in the kitchen or in a closet, the challenges are:

  • finding the right people can be time consuming
     
  • significant investment keeping them up-to-date
     
  • managing the budget (overtime, special projects, technology selection process)
     
  • hard to get metrics on how cost-effective this approach is
how we do IT

First, we conduct a complimentary initial assessment to determine:

  • current situation/configuration
  • plans (short, medium and long term)
  • challenges (IT and business)
  • platform details

We present you with a proposal of services for your consideration, including:

  • suggested priorities & cost analysis for any projects
  • initial setup, risk assessment & security compilation
  • detailed monthly services offered, including:
     
    • help desk support procedures
    • on-site services suggested (if any)
    • service Level Agreement

We refine the proposal together for any refinements you deem necessary.
 
We conduct periodic reviews to evaluate performance and identify improvement areas.
 
We are big fans of:

  • defining
  • measuring
  • improving
  • repeating the process

© Copyright 2014 Mafer.Net Computer Systems

Steve Wozniak
"Never trust a computer you can't throw out a window."
 

MAFER.NET has the education, experience and expertise to develop a system that will meet your needs including our: Multilingual Cloud Application System.

mafer.net cloud application system

This system enables you to work in a unified desktop environment through a computer at the office, at home, on a common area computer, in your client's location, or in an internet cafe.
 
With our Cloud Application System, your ability to work will no longer be tied to an individual computer; you will be able to access your work with full capabilities from any computer. It gives you:

  • Full access to your data AND applications from anywhere in the world, anytime that has Internet connectivity
     
  • Full access to networked peripherals in your office (dependant on type of deployment)
     
  • Works with PCs (Windows 98-Windows 8.1) AND Macintosh systems (OS X)

mafer.net vs other cloud based systems

You get access to fully functional, industry standard applications including, but not limited to:

  • Microsoft® Office Suite Professional 2010
     
  • Microsoft® Exchange Services (email)
     
  • Adobe® Acrobat Professional
     
  • Intuit® QuickBooks
     
  • Sage® Simply Accounting

Services include, but not limited to:

  • Remote Support (PC2PC)
     
  • Remote Support (Terminal Server)
     
  • Nightly Backups


© Copyright 2014 Mafer.Net Computer Systems

Steve Jobs
"Technology is nothing. What's important is that you have a faith in people, that they're basically good and smart, and if you give them tools, they'll do wonderful
things with them."

best of both worlds

We provide access to a top-notch, specialized IT department without the cost and complication of hiring, managing, training or hosting it, we are there when you need us and try to stay invisible when you don't.
 
We believe that the success of your business relies heavily on the success of your staff so we support internally all the technology required so they can be as efficient as possible.
 
We're always available regardless of holidays, sick days, and training time and such.
 
We focus heavily on R&D so when we are not doing things for you, we are not only training and learning new things, we also have a lab where we can test extensively new technologies and determine when they are ready for production. This provides us with the ability to easily identify the best solutions for your needs.


preventive rather than corrective

We believe being preventive in technology:

  • saves time
  • saves money
  • allows more control
  • makes it easier to manage system metrics
  • aligns everybody's objective: minimum downtime

you are always first

Many companies already have a partially working IT services and we have the ability to integrate into this configuration and cover your weak spots, we work very well with both in-house IT staff as well as third party consultants, so we are not an "all-or-nothing" provider.


long term relationship

We believe in building a trust relationship with our clients and having long term relationships, we are fully accountable for all the systems we bring into your business. A significant number of our clients are referrals from existing ones.


you are not our hostage

It is easy to become very dependent on your IT provider (in-house or otherwise) and switching to a new IT configuration can be challenging and resource intensive, as part of our agreement we include a phase-out procedure so in the remote (but probable) case that either part decides to part ways, you will have our full cooperation with the transition without awkward or uncomfortable situations, the principle is simple, we are both working for your company benefit and of course, we are always available should you need any help at any time, even if you don't have a current agreement with us.


© Copyright 2014 Mafer.Net Computer Systems

Paul Allen
"In my own work, I've tried to anticipate what's coming over the horizon, to hasten its arrival and apply it to people's lives in a meaningful way."
 

contact us

Having trouble with your existing system? Need a new setup? Just don't know what to do next? Feel free to contact us and we will be happy to assist you.

where we are
 

contact info
  •  MAFER.NET
     408 - 55 Water Street
     Vancouver, BC Canada
     V6B 1A1

     
     
  • 604.628.8866
     
     

© Copyright 2014 Mafer.Net Computer Systems